City Upgrading Computer System

Charlottesville plans to upgrade its 20-year-old computer system to a unified SAP-based structure, in an effort to streamline processes within the city and make it easier for the public to interact with the city on-line. Within the next year, they intend to offer the sort of web-based services that Boston does, and the plan is to have everything integrated within 2-3 years. CityLinks, as they’re calling the system, will cost $6.6M, and is being paid for entirely out of city coffers. Elizabeth Nelson has the story in today’s Progress.

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