Alan Zimmerman explains the power of the local internet to spread bad customer service stories. (Recall Mas vs. Fred Telegdy last year.)
One thought on “The Tough Customer on Online Reputation”
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Alan Zimmerman explains the power of the local internet to spread bad customer service stories. (Recall Mas vs. Fred Telegdy last year.)
Comments are closed.
I would question information I received by email by an “aggrieved” customer about a business. I would most likely ignore the warning against the business and become wary of the writer. I would treat them like an old vicious gossip.